Frequently asked questions
The useful detail, up front.
What the system covers, how a trial works, what moves from WorkflowMax and where people stay in control.
SignBas3 is shop management software for sign companies. It brings enquiries, quotes, artwork, print production, jobs, scheduling, purchasing, time, invoicing and reporting into the day-to-day workflow.
Sign manufacturers, installers, vehicle wrap shops, large-format print businesses and multi-department signage companies.
Yes. The guided import covers source preparation, user and status mapping, master tasks and representative reconciliation across clients, quotes, jobs, time, purchasing and financial relationships.
No. Xero remains the certified launch ledger. QuickBooks invoice, supplier-bill and timesheet certification is in progress, and MYOB is coming soon after live certification.
Yes. Start a 14-day Production trial with one representative workflow and use only data you are authorised to add. You can also subscribe to Foundation, Production or Control immediately from the pricing page.
The client opens a focused browser page for the current proof. They can comment, request changes or approve it, and the exact version, person and time stay on the job.
It monitors connected HP Latex production, matches correctly named print files to SignBas3 jobs, records actual substrate and ink cost, and alerts the team when ink falls below the tenant threshold. Selected low supplies become a reviewable draft purchase order; SignBas3 does not silently place an external order.
Yes. Incoming correspondence can be checked and matched to a job. Useful attachments such as permits, artwork and purchase orders can be filed to the correct Google Drive or Dropbox folder; uncertain items wait for review.
Yes. SignBas3 Field is available on the Apple App Store for iOS and Google Play for Android.
Yes. Staff use personal timesheets while authorised managers review the team week, missing time and labour actuals.
Yes. Approved weekly timesheets and job-linked labour hours can be handed to Xero (available), QuickBooks (certification in progress) or MYOB (coming soon) so payroll and finance do not have to rebuild the week.
Purchase orders are connected to suppliers and jobs. Receiving records actual quantities, shortages and damage close to the delivery.
Yes. Each company authorises its own selected Google Drive or Dropbox account and approved root folder; provider credentials remain server-side.
Fitch can answer questions from current jobs and files, investigate operational exceptions, prepare reports, organise incoming files and draft controlled work such as a scheduler prefill.
Important changes do not happen silently. Fitch prepares the work and presents it for review before it is applied.
Yes. Customer organisations operate in isolated tenant contexts with role-aware access. The same permissions apply when someone uses Fitch.
Choose Foundation, Production or Control, create the owner account and subscribe through secure Stripe Checkout. Or start a 14-day Production trial before the first subscription charge. Your organisation admin can manage your plan, payment method and cancellation in Billing settings.
Use the in-app Support workspace or email hello@signbas3.com with a concise description and the affected record identifier. Never include passwords or one-time codes.