Frequently asked questions
Clear answers.
No AI fog.
How Fitch works, where people stay in control and what an effective guided trial looks like.
Fitch can answer grounded operational questions, analyse tenant-scoped business signals, surface production risk, build validated report definitions from natural language and prepare controlled workflow proposals.
Material changes do not happen silently. Fitch prepares controlled proposals that enter an approval workflow, preserving a clear human decision and approval history.
Fitch works inside SignBas3 with tenant-scoped operational context. Its analyst distinguishes facts from inference, while deterministic monitors can scan operational signals without spending AI tokens.
SignBas3 is a business operating system built for sign companies. It connects leads, clients, quotes, jobs, production planning, time, purchasing, documents and commercial reporting.
Sign manufacturers, installers, vehicle wrap shops, large-format print businesses and multi-department signage companies that need one operational record across sales and delivery.
Yes. SignBas3 includes a guided WorkflowMax import and mapping path. A successful migration includes source preparation, import, identity mapping and representative financial reconciliation.
No. SignBas3 owns sign-business operations and job context; Xero remains the accounting system. The product includes an Xero connection foundation for aligned workflows.
Yes, and a representative workflow is recommended. Use a controlled trial tenant and a small, well-understood sample before importing a full history.
Yes. Artwork proofs can be shared through a controlled public approval route so approval state remains connected to the job.
Yes. Staff can use personal timesheets, while authorised managers can review team time and labour actuals.
Purchase orders are connected to suppliers and jobs. The workflow also supports mobile receiving so delivered quantities can be captured near the point of receipt.
SignBas3 supports tenant-owned Google Drive storage. Each tenant authorises its own account and approved root folder.
Yes. Customer organisations operate in isolated tenant contexts with role-aware access and tenant-scoped data.
Invited users currently sign in through app.staging.signbas3.com and complete any required invite or workspace setup steps.
Use the in-app Support workspace or email hello@signbas3.com with a concise description and the affected record identifier. Never include passwords or one-time codes.