3 min guideUpdated August 2026App review required

Run artwork approval in SignBas3

Use the SignBas3 job workflow to send one exact proof version, collect customer comments or approval and keep the production decision attached to the job.

Best forOwner / Admin · Project Management / Production
Before you beginUse a representative record and confirm you have the permissions required for this area.

Step by step

  1. Using an Owner, Admin, Manager or other account with Job Write permission, prepare the proof and confirm the job reference.
  2. Open the job's Artwork tab, sync the current PDF from the Drive PROOF folder if needed, then create, copy or send the client link for that exact version.
  3. Send the link to the authorised customer contact.
  4. Monitor the approval state and respond to requested changes.
  5. Move the job forward only after the latest proof is approved.

Good practice

Name proof versions clearly so approval always refers to one exact file.

Setup dependency

Settings that change this workflow

The same task can behave differently between organisations. Check these settings before treating a different result as an error.

Storage provider/settings/storage

Determines where supported job artwork and proof files are stored.

Open in SignBas3 →
Email Identity/settings/general/email-identity

Controls the organisation identity and reply details on supported customer messages.

Open in SignBas3 →

Screen reference

What you will see

SignBas3 job workspace containing controlled synthetic job files and approval context
Artwork versions and the exact customer decision stay on the job that production will release.

Screens show the synthetic BrightLine demonstration workspace. Your records, permissions and configuration will change the details you see.

What this SignBas3 workflow records

Each review stays connected to the sign job, the proof version and the authorised customer contact. Comments, requested changes and the final decision remain visible in sequence so production does not have to infer approval from an email reply or a detached attachment.

Before releasing artwork to production

  • Confirm the job and commercial scope match the proof being reviewed.
  • Check the customer contact is authorised to approve the work.
  • Make sure the review link opens the current version.
  • Resolve requested changes and send the revised proof as a new version.
  • Confirm the latest version shows an approved decision before production starts.
Need the wider operating process?This article explains the SignBas3 controls. Use the production-safe artwork approval process for sign shops to define responsibilities, scope changes, release gates and the audit your wider business should follow.

Explore artwork approval software for sign shops →

Choose your plan

If your workspace behaves differently, record the relevant job, client or record number and raise a support ticket so the team can investigate the exact context.