Configure production planning
Choose the statuses, departments, task ownership, staff availability, priorities and capabilities that determine what the scheduler can plan.
Step by step
- Open Settings → Production Planning and include only job statuses that represent executable or intentionally planned work.
- Create or review production departments, then map each reusable task to its responsible department.
- Confirm staff availability, working patterns and the capabilities used for assignment.
- Review priority rules and any output or capacity overrides with the production manager.
- Open the capacity view and scheduler for a representative week; compare demand, exclusions and available time.
- Adjust one setup rule at a time and repeat the check before relying on automated draft planning.
Good practice
An empty or overloaded scheduler is often a setup signal. Check excluded statuses, unmapped tasks and availability before manually forcing work into the week.
Before you begin
- Job statuses and reusable tasks are already defined.
- Staff records and normal availability are current.
Complete workflow
How the workflow moves
- 01Define demand
Choose the statuses and tasks that represent work the business intends to plan.
- 02Map responsibility
Assign task types to the production departments that own them.
- 03Set capacity
Maintain staff availability and capabilities so the week reflects realistic supply.
- 04Validate the plan
Compare a representative week in Capacity and Scheduler, then correct the setup rule behind any mismatch.
Setup dependency
Settings that change this workflow
The same task can behave differently between organisations. Check these settings before treating a different result as an error.
/settings/capacity-planningDecides which open task work contributes to capacity and planning.
Open in SignBas3 →/settings/capacity-planningPlaces task demand in the production area responsible for it.
Open in SignBas3 →/settings/capacity-planningConstrains who can receive work and how much time the week can hold.
Open in SignBas3 →Screen reference
What you will see

Screens show the synthetic BrightLine demonstration workspace. Your records, permissions and configuration will change the details you see.
If your workspace behaves differently, record the relevant job, client or record number and raise a support ticket so the team can investigate the exact context.
